Lawyers That Offer UnBundled Legal Services

When lawyers offer "unbundled legal services" to their clients they offer only those services that the client wants to pay for, leaving to the client those tasks that the client can do for herself. "Unbundled legal services" is also called "discrete task representation" because the attorney only undertake legal fees for the client. The client is back in control.

A good example of unbundled legal services in the family law area is lawyer preparation of the legal pleadings for a no-fault and uncontested divorce bundled with legal advice for a fixed fee, leaving to the client other tasks such as service on the opposing party and self-representation at the divorce hearing. Hearings for a no-fault and uncontested divorce are primarily administrative in nature, with the Judge or Master conforming the accuracy of the documents and establishing a record that the divorce is consensual and that all the requirements of time of separation and proper service have been satisfied. Most pro se parties can handle these tasks by themselves without the presence of an attorney, thus saving hundreds of dollars in legal fees.

I know this to be a fact from my own experience, because the virtual law firm family law practice that I operate in Maryland has served hundreds of pro se parties seeking their own uncontested divorce during the last four years.

If you want to save on legal fees, look for an attorney in your area who is willing to provide "unbundled legal services". I have been compiling a list of these law firms in different states for the past year. If you have a problem finding an attorney in your state, send me an email and I will see if I can help you identify one.

KimbroLaw Wins Keane Award in Excellence eLawyering

Stephanie Kimbro, a solo practitioner who operates Kimbrolaw.com, a virtual law firm in North Carolina, has been selected as this year's winner of the James Keane Memorial Award for Excellence in eLawyering. This award is given annually by the eLawyering Task Force of the Law Practice Management Section of the American Bar Association, a group which was founded by Jim Keane an active and long-standing member of the ABA/LPM section who died tragically from lung cancer several years ago. I am the present Co-Chair with Marc Lauritsen.

Ms. Kimbro's law firm is a completely virtual law firm that serves individuals and small business over the Web. Our group concluded that Kimbrolaw.com  met the criteria for the Award perfectly as it demonstrates an innovative online model for delivering services to the broad middle class. Clients access their own individual web space where they can consult with their attorney, have their documents reviewed, and conduct other legal tasks -- all online.

The Award was given to Ms. Kimbro at the American Bar Association's TECHSHOW on April 2, 2009, immediately before the key note speech by Richard Susskind, who discussed his new book: The End of Lawyers: The Rethinking the Nature of Legal Services.

Legal Zoom Challenged by North Carolina Bar on UPL Grounds

Legal Zoom has been challenged by the North Carolina which claims that Legal Zoom is violating the unauthorized practice of law statute in North Carolina. The essence of the Bar's complaint is that even though Legal Zoom asserts that their legal documents are created by a web-based software system this constitutes the practice of law because Legal Zoom selects the content that is incorporated into the system. The Unauthorized Committee of the Bar cites  In re Reynoso, 477 F.3d 1117 (9th Cir. 2007) , a case that was decided by a Federal court in California on a different set of facts. In fact, in the case of Legal Zoom, a paralegal or legal technician, conducts something called a "review" , which Legal Zoom uses as a rationale to charge a higher fee. This review is not supposed to be "legal advice", but apparently this gives the North Bar UPL Committee problems as well. We think the In re Reynoso decision is limited to the particular facts of that case, which the Court notes, so for the North Carolina UPL Committee to cite this as precedent, we think is a bit of a stretch. We also that in California that are many non-lawyer providers who provide alternatives to lawyers, including Legal Zoom itself, which is based in Hollywood, California, and they are not being hounded by the bar in their home jurisdiction.

This is an ominous development as it indicates that the organized bar will go to any  length to maintain its monopoly over the delivery of legal services, even redefining what is essentially a "legal information service" as a the practice of law between a client and an attorney.  The legislature of the State of Texas was faced with a similar situation several years ago, when the Bar was trying to shut down a legal software publisher on the theory that the purchase of a  legal software program from Staples was the practice of law, and responded by passing a statute in response to consumer demand that exempted legal software programs as falling within the definition of the practice of law.

This is not an issue that will stir North Carolina's citizens to rise up in anger at the organized bar for restricting their choices and keeping legal fees unnecessarily excessive, but they should. They should follow the path of Texas's citizen's and put the North Carolina bar in its place.

On-Line Course in "Unbundled Legal services"

 I am offering an on-line course on "unbundling legal services" with a particular focus on how to offer limited legal services over the Internet.  "Limited legal services" is another name for "unbundled legal services."The course begins the week of June 1, 2009 and there will be 7 sessions over a 12 week period. By the end of the course participants will have developed a design for an "unbundled legal service" that can be integrated with their traditional law practice. Topics include: how to "unbundle" legal services by task or by issue; how to create and price an on-line service; marketing of on-line "unbundled legal services"; and ethical and regulatory requirements for offering "unbundled legal services."

For a detailed syllabus go to: Solo Practice University

Solo Practice University

I joined up as faculty with Solo Practice University last week. This is a new online educational venture started by Susan Carter Liebel , a coach and consultant to solo practices. Law schools really don't teach law students how to open a solo practice -- they are too busy training students for large law practice for which many of their students aspire but very few achieve. This program will be a welcome addition to bar association CLE courses as it focuses on the needs of solos, who still make up the largest percentage of practicing lawyers.

I am going to develop a course on how to offer what is known as limited legal services or "unbundled legal services" both online and offline. My plan is to use pre-recorded video, discussion groups, an online blog, and email to help course participants develop a business plan for increasing and diversifying their revenue base. I am looking forward to this learning experience in how to deliver legal services online.

Virtual Law Firm in Iowa Offers Legal Forms Bundled with Legal Advice

Bernardo Granwehr has launched Iowa's first virtual law firm focusing on family law matters and wills at IowaLawyerOnLine. The law firm offers legal forms bundled with legal advice for fixed price. For example, Iowa Divorce Forms with Minor Children sells for $299.00 and a Will sells for $100.00. The divorce services are designed for pro se itigants. The web site is powered by our DirectLaw hosted service which includes the Rapidocs web-enabled document automation capability. Cllients complete on-line questionnaires which generate completed forms and documents ready for attorney review. The use of a web-enabled document automation capability keeps the cost of document  creation to a minimum enabling the attorney to spend time giving legal advice and additional custom-drafting at still make a reasonable fee for the time expended.

Louisiana Virtual Law Firm Offers On-Line Wills

  Myrna Arroyo, a solo practitioner in located in Baton Rouge, Louisiana, who specializes in estate planning, has launched a virtual law firm site that offers wills, living trusts, and other estate planning documents bundled with legal advice for a fixed price. The site is designed to provide an alernative to web sites like LegacyWriter, Do Your Own WillLegalZoom, and Wills-Online, which offer legal forms without any legal advice. None of these legal form web sites offer documents that are specific to the State of Louisiana because of the particular nature of Louisiana law, which is based on the French Civil Code. Users are able to complete an on-line questionnaire which generates a completed legal document, ready for lawyer review, analysis, and further customization. Web enabled document automation enables saves time in document creation, enabling Ms. Arroyo to provide legal advice with the document for a fixed price. The site is powered by Epoq'sDirectLaw Web Service.

Virtual Law Firm in Texas

I recently ran across another virtual law firm in Texas called Texas Law on  Demand .
The law firm is a solo practice run by the Patricia McCartney. Legal forms are offered with legal advice for a fixed fee. Fixed fees are reasonable. A Texas no-fault divorce costs $349.00 and includes a 20 minute phone consultation. Other transactions includes wills, powers of attorney, leases, deeds, and Protective Orders, and LLC formation. The service is designed for pro se litigants and the plaintiff is expected to file his or her own documents. We expect to see more virtual law firms like this in the future offering "unbundled legal services" over the Internet.